Standard Quality of Services
As written in indonesian-cellular-too-many-carriers, currently there are so many operators and wireless technologies operated in
After that, tariff war was happened and the demand for mobile communications rise sharply.
The impacts were not only for new users, but also for current users. As the users increase sharply, some operator networks are not ready to handle all the traffics. Thus, we experienced many unsuccessful calls, call drops, call congestion etc since then. Thus the cellular businesses advancements have sacrificed several quality of services.
To overcome this situation, the Indonesian ministry of information and communication will release some new regulations concerning the minimum standard quality of services shortly. This regulation has been prepared very carefully since last year. Public consultation has also been performed.
The QoS in telecommunication industry is measured from the perspective of an expert, for instance teletraffic engineers, who are mostly from service provider itself.
I believe that there will be a task force from directorate general post and telecommunication who will also perform ad-hoc quality measurement. And the measurement result from both parties (DG Postel and Service Provider) will be different for sure.
Is there any solution for this issue?
Yes, we have to find a tool which is installed in every users phone and reported its status to the server. In this case, the measurement will have a fair result and no way for service provider to escape.
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