RIM Authorized Repair Facility Established
Research in Motion (RIM)-the producer of the popular BlackBerry smartphone was successfully open their Authorized Repair Facility in Indonesia last week. Indonesian Information and Communication Ministry was happy with that and already approved it but RIM still need to complete their administrative document to receive trade certification.
For your information, Indonesia has blocked the certification procedure of RIM exports into the country in June, due to the absence of after-sales service facilities. Indonesian Telecommunication Telecommunication Regulator has made the inspection and quite satisfied with the facilities.
RIM has tried to fulfill the requirement requested according to the letter No.652/2009 15 Juli 2009 who address to all telecommunication service provider and vendor and importers which are related to RIM commitments for BlackBerry service center.
RIM has made cooperation with PT Teleplan Indonesia to provide local support for repairing for BlackBerry users in Indonesia. The scope of cooperation includes providing the center of repairing in Jakarta and at least 6 service center in all over Indonesia.
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