Syahrial Ali's Blog

As written since 2 years ago in several postings, such as in  “Indonesia cellular, too many carriers?” and CDMA Operator for Sale I have indicated that CDMA operators will merge to face the highest competition in cellular business in Indonesia. Currently, only 3 of 6 CDMA operators are keen to build their networks, they are Telkom Flexi, Bakrie Telecom Esia and Smart Telecom. The other three, Indosat Starone, Mobile-8 and Sampoerna Telekom were not excited in the their business development. There is a tend that the active operators will buy the non active ones.

On the last November 2009, Indonesia’s Sinar Mas Group (through its subsidiary, PT Gerbangmas Tunggal Sejahtera) has reportedly acquired a 19% stake in Indonesia’s PT Mobile-8 Telecom for IDR211.4 billion (USD22.5 million). PT Tunggal Sejahtera Gerbangmas bought the shares of PT Global Mediacom Tbk (BMTR) in PT Mobile-8 Telecom Tbk (FREN). Previously, the share of the BMTR was 28.21%.  So, PT Global Mediacom Tbk (owned by Hary Tanoesoedibjo) will become the minority share holder in Mobile-8. PT Global Mediacom Tbk was previously the majority share holder with 66,8% and they have sold some of them on September 2008.

Along with the purchase of these shares, the Sinar Mas group has placed its representative Mr. Henry Cratein Suryanaga as chief commissioner of PT Mobile-8. Meanwhile Sarwono Kusumaatmadja and Reynold M Batubara have been appointed and vice commissioner and independent commissioner respectively. The share holder meeting on last November also named the board of director of Mobile-8 i.e: Merza Fachys as CEO and other directors are:  Anthony C Kartawiria, Beydra Yendi, Agus Heryanto Lukas and Yopie Widjaya.

So, Smart Telecom and Mobile-8, both CDMA operators in Indonesia are in the same business group now, namely PT Sinar Mas.

As informed by DG Postel, all cellular and FWA operators in Indonesia have passed the standard Quality of Service for the year of 2009. The measurement has been performed from July to August last year  in the six cities, namely: Jakarta, Bandung, Surabaya, Makasar, Medan and Batam.

As written in the previous post Indonesian Cellular QoS Rule, the measurement items are:   Call Center Service Level, Endpoint Service Availability which include call success rate, drop call and block call, and SMS service level.

Starting from 2010, Indonesian telecommunication regulator will fine operators which do not pass the standard quality of service.

Below are the measurement result.

Source: DG Postel
CSR: Call Success Rate
FWA: Fixed Wireless Access.

According to the data, Mobile-8, a CDMA operator, was the most performed network, both for Fren (cellular) and Hepi (FWA). Its total subscriber was only around 3m by the end of 2008.  Meanwhile, HCPT with its product call “3″, was the less perfromed network followed by Smart Telecom. HCPT is GSM/3G operator, while Smart Telecom is a CDMA operator.